Prepare my holiday

Winter equipment is mandatory in Haute-Savoie from 1 November to 31 March:

• For light vehicles, commercial vehicles and motorhomes: you must have snow chains or snow socks for at least 2 drive wheels or 4 winter tyres in your vehicle.
• For coaches, buses and heavy goods vehicles without trailers or semi-trailers: you must have removable anti-skid devices for at least 2 drive wheels or at least 2 winter tyres on the steering wheels + at least 2 tyres on the drive wheels.

If you are not used to putting chains or socks on your vehicle, do not hesitate to practise at home before setting off.

For full details on road conditions in Haute Savoie, visit the website :

Info routes 74 

Once you arrive in Châtel, you can leave your car behind for the day and use the free shuttle service to get to the slopes or travel around the resort.

With online sales, you will benefit from better rates and save time by avoiding the checkout. All you have to do is pick it up at the terminal closest to your accommodation or the one located on your route when you arrive. To collect your pass, simply scan the QR code you received by email.

Buy a ski pass

The automatic terminals are located at the foot of the Super-Châtel gondola lift, at the foot of the Linga chairlift, at the entrance to Châtel Tourisme, in Barbossine, in Vonnes and in Pré la Joux.

Already have a magnetic card? Remember to top it up using the WTP number printed on the card!

See the map of withdrawal terminals here:

See the map

For a peaceful holiday, don’t forget to take out insurance!

Assistance, repatriation, interrupted stay, cancellation… Whether for your holiday or the season, be sure to take out insurance because an accident can be costly! It is important to note that mountain rescue services are not free and are payable by the injured person. Taking out insurance is therefore an essential step before hitting the slopes.

Three insurance options are available:

More information

Whether you are looking for group or private ski lessons, for adults or children, we strongly advise you to book in advance as demand is very high, especially during school holidays.

Ski lessons

If you have your own ski equipment, remember to check its condition before you come. Please note that the resort’s sports shops also offer an equipment maintenance service.

Book your ski equipment in advance at one of Châtel’s sports shops to save time when you arrive.

Sport shops

In Châtel, you no longer need to carry your ski equipment and that of your family every day, as heated ski lockers are available for you at Pré La Joux, Super Châtel, Linga and Vonnes. Remember to book them!

Book my locker

Organising your skiing holiday inevitably involves the sacrosanct task of packing your bags. To make sure you don’t forget anything, remember to pack suitable clothing for extreme cold. The ‘three-layer’ system is very effective: it involves layering technical underwear, fleece clothing and then a waterproof jacket and trousers.

Gloves, a hat, a scarf and thick socks are also essential items. Don’t forget jumpers, hooded jackets, warm trousers and waterproof, non-slip shoes for your off-piste adventures.

Don’t forget your swimsuit so you can enjoy the aquatic centre and various spas!

In your toiletries bag, you will find sun cream suitable for your skin type, lip balm and moisturising cream to apply regularly to combat the combined effects of the cold, dry air and sun glare. Not forgetting the usual first aid essentials (aspirin, plasters, soothing cream, arnica) to treat any minor injuries on the slopes.