Châtel Tourist Office

Châtel Tourisme is much more than just a welcome and information point: it's the lively, human gateway to the resort, for visitors and locals alike.

Description

Located in the centre of the village, the Châtel Tourist Office is open all year round.
A team of advisers is in charge of directing, of helping, and of assisting the holiday makers in their search for accommodations, for activities, for leisure activities...

Services you can find at the tourist office:
- tourist information on the resort and surrounding area
- a play area for children with games, colouring books, comics and books,
- wifi internet access with a free code,
- the sale of hiking maps and guides
- Châtel-related items (books, caps, posters, etc.).
- sale of fishing permits,
- photocopies (for a fee)
- registration for events
- public toilets

Facilities

• Car park
• Charging station for 2 electric wheels

Services

• Booking of general amenities
• Free WiFi access
• Pets welcome
• Sale of fishing licences
• Shop
• Ski pass/ski lift sales outlet
• Tourist brochures
• Tourist information
• Wi-fi

Animals

Pets allowed : Yes

Opening period

From 15/09 to 17/10/2025 from Monday to Friday between 9 am and 12 pm and between 2 pm and 6 pm. On Saturday between 9 am and 12 pm and between 2 pm and 5 pm. Closed on Sunday.

From 18/10 to 01/11/2025 from Monday to Friday between 9 am and 12 pm and between 2 pm and 6 pm. On Saturday between 9 am and 12 pm and between 2 pm and 5 pm. On Sunday between 9 am and 12 pm.
Saturday November 1st, open from 9am to 12pm.

From 02/11 to 19/12/2025 from Monday to Friday between 9 am and 12 pm and between 2 pm and 6 pm. On Saturday between 9 am and 12 pm and between 2 pm and 5 pm. Closed on Sunday.
Closed exceptionally on November 11th.

From 20/12/2025 to 19/04/2026 daily between 8.30 am and 7 pm.

Languages spoken

• English
• French
• Dutch

Adaptive tourism

• Accessible for wheelchairs with assistance
• Accessible for self-propelled wheelchairs
• Even flooring with no obstacles
• Doors >=77 cm wide
• Reception desk between 70-80 cm high
• Height under table >= 70 cm width >= 77 cm
• WC + grab handle + adequate space to move

Labels

• Qualité Tourisme
• Accueil Vélo

Environments

• Close to a public transportation
• Near shuttle stop
• Mountain view
• Mountain location
• Resort centre
• Village centre
• Lake 5 km away
• River 5 km away
• Ski resort

Location

Motorway A40 at 70km - outing Annemasse, Thonon les Bains, Châtel.
Swiss motorways outing Portes du Soleil at Monthey, Morgins, Châtel.
Trains Stations: Thonon at 40km, 45mn from Châtel, connection by bus.
Monthey in Swizerland at 20mn from Châtel. Connection by taxi.
Airport Geneva at 1h50 from Châtel connection by bus or taxi.