This Cookie Policy explains how Châtel (hereinafter referred to as “the Website” or “we”) uses cookies and other trackers in compliance with the General Data Protection Regulation (GDPR) and the recommendations of the CNIL.

1. WHAT IS A COOKIE?

A cookie is a small text file that is placed and/or read on your device (computer, smartphone, tablet) when you visit a website. It allows information to be stored regarding your browsing activity or your preferences.

2. DATA CONTROLLER

The data controller for information collected through cookies is:
Châtel Tourisme
Address: 14 route de Thonon, 74390 Châtel – France
E-mail: webmaster@chatel.com

3. USE OF AXEPTIO

To ensure transparency and respect for your choices, we use the Axeptio consent management platform.
When you first visit, a window will appear allowing you to:

  • accept all cookies,

  • refuse non-essential cookies,

  • or customize your choices service by service.

You can modify your preferences at any time by clicking on the Axeptio widget located at the bottom left/right of the Website.

4. PURPOSES OF COOKIES

We use different types of cookies for the following purposes:

  • Strictly necessary cookies: essential for the proper functioning of the Website (navigation, security, saving your preferences).

  • Audience measurement cookies: used to analyze traffic and improve our content.

  • Personalization cookies: used to tailor the user experience (language, display).

  • Advertising and social cookies: used to display personalized ads and share content on social networks.

The full list of services depositing cookies on the Website is available through the Axeptio module.

5. LEGAL BASIS FOR PROCESSING

  • Strictly necessary cookies are based on our legitimate interest.

  • All other cookies are based on your explicit consent, collected via Axeptio.

6. RETENTION PERIOD

  • Cookies have a maximum lifespan of 13 months.

  • Information related to your choices is stored by Axeptio for 6 months, after which your consent will be requested again.

7. YOUR RIGHTS

In accordance with the GDPR, you have the right to access, rectify, erase, restrict, object to, and port your personal data.
You can exercise your rights by contacting us at: webmaster@chatel.com.
You may also lodge a complaint with the CNIL (www.cnil.fr).

8. UPDATES

This Cookie Policy may be amended to reflect changes in technology, third-party services, or regulations.